Hospices Civils de Lyon has launched its new interior guidance system for patients and visitors to its facilities.
This solution, provided by Sweepin, makes it easier to get around the Hospices Civils de Lyon by offering web guidance based on 3D mapping of hospital buildings. Maps are accessible on the HCL website, enabling patients to plan their route from home.
On-site, patients and visitors can scan QR codes to obtain a personalized itinerary, adjustable to their walking pace. Convocations also include QR codes linked to the hospital facility.
This device improves orientation, saves time, optimizes queues, and is suitable for people with reduced mobility, the visually impaired and the hard of hearing, thanks to audio and visual instructions.
The Sweepin team would like to thank the Hospices Civils de Lyon for their confidence in this project, which contributes to improving the day-to-day patient experience.
Example of a map¹ and itinerary generated² in the Croix-Rousse Hospital:
