A solution from start to finish, before and during the visit, with left-right guidance and automatic alerts to the relevant departments.
Relaxed visitors, medical teams less solicited, easier flow management.
The hospital already had a “Patient Guide” application, mainly dedicated to regular and inpatients. The problem of reception, often overloaded, and orientation in the establishment remained unresolved, and the solutions envisaged were too cumbersome and too expensive. This was until Sweepin came up with its Indoor Positioning Services solution, which manages the interior left-right guidance (sound and visual) but also the reception upon detection of arrival and automatic alerts to the departments concerned, and this without prior installation. A POC was scheduled very quickly, at the beginning of 2018, it convinced the Communication teams and the IT department, and the global deployment was launched straight afterwards.
260,000 consultations and 37,000 hospitalizations per year, 2,000 employees: the Foch Hospital is a very busy establishment, and despite renewed efforts in terms of signage, remained a labyrinth for many visitors. Its medical teams, solicited by lost and stressed patients, lose precious time, to the detriment of their core business. With the application taking charge of reception and indoor routes, this is a decisive brick in the construction of the e-health pathway that the hospital embarked on at the beginning of 2017, and a definite easing of tensions in the corridors that is to come.
By fall 2018, Sweepin is completing the development of the visitor interface, welcome and alert scenarios, and integration of the development kit into the Patient Guide app. Regular tests are being organized and some additional services already being considered by Foch Hospital, such as coupling with Doctolib, the remote appointment scheduling system that will soon cover all consultations.
